SHOP- What if an item I am interest in is sold out! What can I do?
Answer :
New items can be sold out rather quickly, but we may re-stock soon! Please contact us via email info@trendhoodroyale.com and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.
New items can be sold out rather quickly, but we may re-stock soon! Please contact us via email info@trendhoodroyale.com and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.
SHOP- Where is Trendhood Royale based?
Answer :
Our studio is located in Woolwich, London, just few bus-stops from the train station.
Our studio is located in Woolwich, London, just few bus-stops from the train station.
SHOP- Where are your products shipped from?
Answer :
At the moment all product are shipped from our London studio.
At the moment all product are shipped from our London studio.
SHOP- Can you ship internationally?
Answer :
Yes we can. For any doubt about your location, kindly email us for further clarification.
Yes we can. For any doubt about your location, kindly email us for further clarification.
SHOP- How long will it take me to get my order?
Answer :
Please visit our delivery & return page to read more about .
Please visit our delivery & return page to read more about .
SHOP- How can I cancel my order?
Answer :
We begin processing an order as soon as they are placed and cannot be cancelled . However, we can do an exchange for a similar goods provided you send back to us the goods in the right condition they were shipped out to you within 21 working days after purchase. However, you need to contact us first to get a confirmation to that before sending it back.
We begin processing an order as soon as they are placed and cannot be cancelled . However, we can do an exchange for a similar goods provided you send back to us the goods in the right condition they were shipped out to you within 21 working days after purchase. However, you need to contact us first to get a confirmation to that before sending it back.
SHOP- Can I get a refund?
Answer :
We do not do refunds at the moment. We can offer you an exchange if goods are returned back to us within 21 working days after purchase. However, you need to contact us first to get a confirmation to that before sending it back.
We do not do refunds at the moment. We can offer you an exchange if goods are returned back to us within 21 working days after purchase. However, you need to contact us first to get a confirmation to that before sending it back.
SHOP- How do I know which size will be perfect for me?
Answer :
We try as much as possible to make sure our product sizing are accurate with what we have on our size chart. Please click here to visit our size chart page.
We try as much as possible to make sure our product sizing are accurate with what we have on our size chart. Please click here to visit our size chart page.
COURSES - Do you do private 1-2-1 classes?
Answer :
Yes ! We teach privately giving you our undivided attention to help you with any sewing or pattern cutting project from learning to use a sewing machine, drafting patterns, altering/creating dresses that fit well on individual shapes. To read more about our 1-2-1 classes Click here.
To book a 1-2-1 Private class, please contact us here. In you email, state what you will like to learn , Your prefered availability and any other information that could help your enquires and a member of our team will get in touch with you within 24hrs.
Yes ! We teach privately giving you our undivided attention to help you with any sewing or pattern cutting project from learning to use a sewing machine, drafting patterns, altering/creating dresses that fit well on individual shapes. To read more about our 1-2-1 classes Click here.
To book a 1-2-1 Private class, please contact us here. In you email, state what you will like to learn , Your prefered availability and any other information that could help your enquires and a member of our team will get in touch with you within 24hrs.
COURSES- Can I bring my own machine?
Answer :
Yes, You are welcome to bring your own . However, be aware we have enough machine in the studio for each person in the class. If you do decide to bring your own , please email us to get a confirmation for that. Also we advise you arrive 15 minutes early before your class so you can set it up.
Yes, You are welcome to bring your own . However, be aware we have enough machine in the studio for each person in the class. If you do decide to bring your own , please email us to get a confirmation for that. Also we advise you arrive 15 minutes early before your class so you can set it up.
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